Tenants Faqs

What are your obligations as a tenant?

We promise to be good to you, we just ask you to help us out with a few simple housekeeping rules.

1. Pay rent on time (d’uh).

2. Look after the place, we matched you perfectly so be a good match.

3. Save your bond, it will help you later.

4. Don’t be shy, let us know if your place needs maintenance before it becomes an issue. We are here to help.

Open communication is very important to us, so keep in touch and we’ll work together to keep your rental home a tidy and healthy one.


1. What is the difference between fixed term and periodic tenancy?

A periodic tenancy is one that continues until either the tenant or the landlord gives written notice to end it. A fixed-term tenancy only lasts for a set amount of time – for example, one year. The amount of time must be written on the tenancy agreement. If the fixed-term is for longer than 90 days, the tenancy automatically becomes a periodic tenancy when the fixed term expires (unless the landlord or the tenant gives notice to say they don’t want the tenancy to continue or they agree on something else). The landlord or tenant can’t give notice to end a fixed-term tenancy early, so they both need to be very sure they want a fixed-term before they sign the tenancy agreement.

2. What is Bond?

A bond is money that you pay as security in case of damage to the rental property, or unpaid rents. Bond is equal to 4 week’s rent. All bond money is lodged and held in trust at the Ministry of Business, Innovation and Employment (MBIE) Bond Centre in Wellington.

When you move out of the property at the end of your tenancy, it will be either refunded in full or excluding any claims there may be for damage, outstanding bills, cleaning, or rent arrears etc.

3. What if a tenant breaks a rule in the lease?

If a tenant substantially breaches the residential tenancy agreement, the landlord may be able to end the tenancy by applying for a court order or providing the tenant with a 24 hour or 14 day eviction notice (depending on type of breach).

4. Why can a tenant be evicted?

A tenant can be evicted for the following reasons:

  • Not paying the rent on time and in full;
  • Significantly damaging the property, or allowing the property to be significantly damaged;
  • Physically assaulting or threatening to physically assault the landlord or another tenant;
  • Interfering with the rights of other tenants or the landlord (for example, tenant is unreasonably loud);
  • Committing any illegal acts in the property;
  • Failing to maintain the property in a reasonably clean condition; and
  • Refusing to move out at the end of the tenancy.

5. Can the rent rise during my tenancy?

Fixed Term: Yes, if it is written into the tenancy agreement. Periodic: Yes However, the rent cannot be increased within 180 days of the start of a tenancy or within 180 days after the last rent increase. The landlord is required to give you 60 days notice of the increase.

6. How often do you inspect the property?

By law there is no limit on how many times we can inspect a property however, you are to enjoy quiet occupation so more than once per month would seem unreasonable. As a rule we make four inspections per year if we find everything in order. We are required to give you 48hrs notice of any inspections. Inspections can only be carried out between 8.00 AM and 9.00 PM.

7. What do I do if something needs repairing in the property?

Phone or email your property manager and tell them what the problem is. They will organise a contractor and arrange a suitable time with you to come around and complete the work.

For more details email us at info@classicrentals.co.nz